A little help along the way

Contact Maris

Choosing a meaningful piece or checking on an order? Find the right place to start, or send us the details below.

Follow your order

Use the details from your confirmation email or the tracking number in your shipping email. Our tracking page explains updates, separate parcels and delivery questions.

Track your order

A question about a piece?

Tell us the product name and what you’d like to know about its sizing, finish or design. You can also find the available options on its product page.

Explore the collection

Help with an order

Include your order number, checkout email and any tracking update you’re concerned about. For a damaged or incorrect item, describe what arrived so we can understand the issue.

Prefer email? Reach us at:

Our shipping policy states 2–3 business days for processing and asks you to allow 2–4 weeks to receive your item. The receipt window is not an additional 2–4 weeks after processing. If it has been more than 30 days and your item has not arrived, please contact us. You can ask for help sooner.
Shipping & Delivery policy · Refund Policy

Send us a message

Fields marked “required” must be completed. For an order question, use the email you checked out with.

Include your country code if you provide a number.
You’ll find it in your confirmation email.
Tell us what happened and how we can help. Include the product name or tracking number when relevant.